Package Delivery Service Terms and Conditions
Version established on June 13, 2025
Quilter International Enterprises Co., LTD. (hereinafter referred to as "the Company" or "the Website") will cooperate with GOLD STAR EXPRESS CO., LTD. (hereinafter referred to as "Gold Star") to provide package delivery services (hereinafter referred to as "the Service") in accordance with the following terms and conditions (hereinafter referred to as "the Service Terms").
To protect your rights, please carefully read the Service Terms before you begin using the Service. By using the Service, you confirm that you have read, understood, and agree to all the content of these Service Terms. The Company reserves the right to modify or amend all or part of this Service Terms at any time. If you continue to use the Service after such modifications or changes, it is considered that you have read, understood, and agreed to accept the revised or amended Service Terms.
If you are under the age of eighteen, you must have your parent(s) (or legal guardian) read, understand, and agree to all the contents of this agreement, including any subsequent modifications or changes, before you may use or continue to use the Service. By using or continuing to use the Service, you confirm that your parent(s) (or legal guardian) have read, understood, and agreed to accept all the contents of this agreement, including any subsequent modifications or changes.
This Website provides services related to delivery, and you may be linked to websites operated by other businesses. However, this does not imply that the Website has any relationship with such businesses. Websites operated by other businesses are solely the responsibility of those respective businesses and are not within the control or responsibility of the Company. The Company does not guarantee the suitability, authenticity, completeness, timeliness, reliability, effectiveness, or accuracy of the content on those websites. The products, services, or information provided on the websites of individuals, companies, or organizations linked to this Website do not establish any employment, appointment, agency, partnership, or other legal relationship with this Website simply because of the link.
By using this Service, you confirm that you have read, understood, and agree to the following Service Terms:
- You understand that this Website is an online service platform that provides information exchange services, and you agree to take full legal responsibility for all your transactions and the content of any statements made on the platform.
- You understand that the legal relationship regarding the package delivery service exists between you and Gold Star, and is unrelated to the Company. If you have any complaints or inquiries regarding package receipt, delivery, or charges, you should contact Gold Star directly.
- The Company is not responsible for any losses or liabilities caused by delivery failures, delays, lost or damaged packages, packages seized by customs, theft, or other issues resulting from the negligence, mistakes, or illegal actions of the sender, recipient, Gold Star, or its agents (including but not limited to transport contractors and their agents). The Company is also not liable for any losses or liabilities caused by Gold Star's failure to ensure that the package is delivered intact and safely, or its failure to verify that the package and its contents are not prohibited or regulated items as per the sender's packaging or sealing.
- When using this Service, you must provide the sender's and recipient's personal information, such as name, mobile phone number, and address, to complete the package delivery process. If you do not provide this information, you will not be able to use the Service. The Company is not responsible for any undelivered packages or losses caused by incomplete, incorrect, false, or unidentifiable information.
- Before sending a package, you must confirm that the package and its contents are not prohibited or regulated items, and you must follow the relevant regulations of Gold Star. If you violate this provision, leading to undelivered packages or packages being seized by customs, and causing you any loss, the Company is not liable.
- The Website reserves the right to suspend or modify any of the services at any time. Under any circumstances, the Website shall not be liable for any inconvenience, disruption, or damage caused by the suspension or modification of its services, whether to users or third parties.
- The Website may cooperate with third-party organizations or entities to provide various content such as news, information, newsletters, and events for publication. When publishing such content, the Website will indicate the content provider. In respect of the intellectual property rights of the content provider, the Website will, in principle, not conduct substantial review or modification of the content provided. The Website assumes no responsibility for the accuracy or authenticity of such content. Users should independently assess the correctness and truthfulness of the content.
- You agree not to use the Website for any illegal purposes or in any illegal manner and pledge to comply with the relevant laws and regulations of the Republic of China (Taiwan) and all international practices related to the use of the Internet. If you are a user outside of the Republic of China, you agree to comply with the laws of your country or region.
- This Service may be interrupted, temporarily unavailable, delayed, or result in errors in data transmission or storage, or may be subject to third-party intrusion or tampering with data due to failures or malfunctions in the network systems, hardware or software equipment of the Company, other collaborators, or relevant telecommunications operators, or due to human error. The Website shall not be liable for any damages caused to you due to your use (or inability to use) of this Service.
- The Website does not provide any warranty for any software or data downloaded by you through this Service or from other websites linked through this Service. Before downloading, you should assess and determine the suitability, validity, accuracy, completeness, and whether the software or data infringes on the rights of others, to avoid any potential loss (such as damage to your computer system or loss of stored data). The Website is not liable for any such losses.
- Your membership registration and other specific information are protected and governed by the Company's "Privacy Policy."
- All advertisements, descriptions, display samples, or other sales information you see on this Service, including text and images, are designed and provided by the respective advertisers, product, and service suppliers. You should independently assess and judge the accuracy and reliability of the advertisements. The Website only accepts commissions for publishing these advertisements and does not assume any responsibility for them.
- Vendors or individuals may offer goods for sale, services, or other transactions through this Service or other websites linked from this Website. If you engage in transactions with such vendors or individuals, any purchases or contracts will be solely between you and the respective vendor or individual. You should ask the vendors or individuals for a detailed explanation and clarification regarding the quality, content, delivery, warranty, and liability for defects of their goods, services, or other transaction subjects. Any disputes arising from such transactions should be resolved with the vendor or individual. The Website declares that it will not intervene in any transactions or services between you and the vendor or individual and does not provide any warranty for the goods, services, or other transaction subjects you receive. If you are conducting transactions with a shopping website operated by the Website, the rights and obligations of both parties will be governed by the specific terms and conditions set forth by that website.
- You understand and agree that, in accordance with legal requirements or within the reasonable and necessary scope for the following purposes, the Website may determine that it is necessary to retain or disclose your personal information to government authorities, judicial police, or the guardian of a minor:
- To comply with laws or requests from government authorities or legal procedures;
- To enforce the terms and conditions of this Service;
- To respond to any claims of infringement on the rights of third parties;
- To protect the rights, property, or personal safety of the Website, its users, or the public.
- If the service used by a member involves a fee, unless specifically agreed upon otherwise, the Website will only be liable for damages within the scope of the consideration paid by the member.
- If the service used by a member involves a fee, unless specifically agreed upon otherwise, the Website will only be liable for damages within the scope of the consideration paid by the member.
- If you do not have the legal right to authorize others to use, modify, reproduce, publicly broadcast, adapt, distribute, publish, or sublicense any data, please do not upload, transmit, input, or provide such data to this Website. Once you upload, transmit, input, or provide any data to the Website, it is deemed that you have granted the Website the right to use that data in accordance with the provisions of the "Privacy Policy." You also guarantee that the Website's use, modification, reproduction, public broadcasting, adaptation, distribution, publication, or sublicensing of such data will not infringe on any third party's intellectual property rights. Otherwise, you shall be liable for damages (including but not limited to litigation costs and attorney fees) to the Website.
- The Website has the final authority to determine whether a user's behavior complies with the regulations. If the Website determines that the user's actions violate the Service Terms or any laws, the user agrees that the Website may suspend their use of the Service at any time. The user shall bear legal responsibility for any actions that violate legal provisions.
- If any part or all of the terms set forth in the Service Terms is deemed invalid, the validity of the remaining terms shall not be affected.
- The Service Terms include, but are not limited to, the User Terms, Privacy Policy, Cookie Policy, Information and Communication Security Policy, Website Copyright and Other Intellectual Property Statements, Guidelines for Sending Domestic and International Parcels, and the interpretation and application of the rights and obligations arising from the user's use of the services. All such matters shall be interpreted and governed in accordance with the laws of the Republic of China (Taiwan). Any disputes arising therefrom shall be subject to the exclusive jurisdiction of the Taipei District Court in Taiwan as the court of first instance.
- The Service Terms are written in Chinese. If there are discrepancy in the content between any versions in other languages and the Chinese version, the Chinese version shall prevail.